Shipping and Delivery Policy
Official terms, privacy standards, and service policies for Astro Tatva.
1. Nature of Products & Digital Services
Astro Tatva (Astro Tatva Technologies) is a Software-as-a-Service (SaaS) platform offering digital Vedic astrology chart calculations, Chaldean numerology reports, daily Panchang insights, and AI consultation tools.
2. Digital Delivery Mode & Process
All purchases, subscriptions, and downloadable reports are delivered electronically through the following methods:
- Instant Online Access: Planetary calculations, charts, dasha tables, and AI astrologer conversations are rendered directly in your browser or installed PWA immediately upon login.
- PDF Download Delivery: Premium birth chart PDF reports are dynamically generated server-side and made available for instant download directly inside your Reports & Downloads dashboard section.
- Email Notification Receipts: An order confirmation and digital invoice receipt are emailed to your registered email address right after payment confirmation via Razorpay.
3. Delivery Timelines
Interactive Features & Subscriptions
Delivered instantaneously (within 5–15 seconds) upon payment verification by Razorpay.
Downloadable Comprehensive PDF Reports
Generated and ready for download within 30 to 60 seconds of request initiation.
4. Delivery Charges
Since all deliveries are entirely electronic, there are no shipping, handling, or delivery charges (₹0.00 / Free delivery) applicable to any digital service on this website.
5. Assistance with Digital Delivery
If you do not see your purchased credits, report, or subscription activated immediately after a successful payment transaction, please contact us with your payment receipt ID at:
Email: admin@astrotatva.com | Phone: +91 98765 43210