Astro Tatva Logo ASTRO TATVA

1. Introduction & Overview

Welcome to Astro Tatva, operated by Astro Tatva Technologies ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, utilize our Vedic astrology calculations, Chaldean numerology tools, and AI consultation features.

This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Information We Collect

  • Account & Contact Information: Name, email address, password hash, and optional profile photograph when registering directly or via Google OAuth.
  • Astrological & Natal Coordinates: Date of birth, exact time of birth, birth city, latitude, and longitude required exclusively to compute precise planetary ephemeris, ascendant, kundli charts, and dasha timelines.
  • Billing & Payment Information: Payment transactions are handled securely by our authorized payment partner, Razorpay. We do not store, process, or retain raw credit card numbers, debit card details, or UPI PINs on our servers. Razorpay complies with PCI-DSS Level 1 standards.
  • Log and Usage Telemetry: IP address, device type, operating system, browser version, access timestamps, and error diagnostics for platform security and uptime monitoring.

3. How We Use Your Information

We use your data solely for the following legitimate purposes:

  • To generate personalized Vedic horoscope charts, Panchang details, and Chaldean numerology reports.
  • To deliver AI-assisted astrological interpretations tailored strictly to your chart data.
  • To securely process recurring or one-time subscription payments via Razorpay.
  • To send account verification, password resets, and critical transaction receipts.
  • To safeguard our platform against fraudulent access and automated abuse.

4. Data Sharing and Third Parties

We never sell, rent, or trade your personal or astrological information to third-party advertisers. Information is only shared with:

  • Payment Gateways (Razorpay): Tokenized transaction details to complete authorization and issue refunds.
  • Cloud Infrastructure & Database: Encrypted cloud servers located in secure regional data centers adhering to Indian data localization protocols.
  • Legal & Regulatory Authorities: Only when strictly mandated by court order or applicable law of India.

5. Data Retention & Deletion Rights

In accordance with the DPDP Act 2023, you have the right to access, rectify, or request complete erasure of your saved birth profiles, account credentials, and chat histories at any time through your Profile Settings or by writing to admin@astrotatva.com.

6. Grievance Officer & Contact

If you have any grievances, concerns, or queries regarding this Privacy Policy or your personal data handling, please reach out to our designated Grievance Officer:

Grievance Officer: Grievance Officer, Email: admin@astrotatva.com, Bengaluru, Karnataka

Operating Address: #12, 4th Cross, Indiranagar, Bengaluru, Karnataka, India - 560038

Support Email: admin@astrotatva.com

Support Phone: +91 98765 43210

Working Hours: Monday – Saturday: 10:00 AM – 6:00 PM IST (Support queries resolved within 24-48 business hours)

Astro Tatva Technologies • #12, 4th Cross, Indiranagar, Bengaluru, Karnataka, India - 560038
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